Important Notice: By using the ckk99 platform, you automatically agree to these terms and conditions. If you do not agree, please refrain from using this platform.
01 General Terms & Conditions
Ckk99 is an online gaming platform offering Bangladeshi users slots, Live Casino, Sports Betting, bingo, and a wide variety of gaming entertainment. These terms and conditions form the legal agreement between ckk99 and its users.
By using the ckk99 website, app, or any of its services, you agree to abide by these terms and conditions, the privacy policy, and the responsible gaming policy. ckk99 reserves the right to update these terms at any time, and any changes will be communicated on the platform.
These terms and conditions are written in Bengali. In the event of any linguistic ambiguity, ckk99's official interpretation shall be considered final.
02 Account Register
The following conditions must be met to create an account at ckk99:
- Each person may only create one account. Opening multiple accounts is strictly prohibited.
- You must provide your correct name, date of birth, phone number, and other required details at the time of registration.
- It is the user's own responsibility to keep their account password confidential.
- Accounts may not be shared with or used by anyone else.
- Ckk99 reserves the right to close any account registered with false information.
KYC Verification
Ckk99 may verify your identity before a withdrawal or after a certain deposit threshold is reached. This process may require a copy of your national ID, passport, or other government-issued identification. Failure to complete verification in a timely manner may result in a temporary account suspension.
03 Age Verification
Ckk99 services are strictly for individuals aged 18 and above. Minors are strictly prohibited from creating accounts or using the gaming platform.
Warning: ckk99 reserves the right to verify a user's age at any time. If a user is found to be underage, their account and all deposited funds will be forfeited.
It is entirely the user's responsibility to ensure that underage family members cannot access the platform. The use of parental control software is strongly recommended.
04 Deposits and Payments
The following payment methods are supported for deposits at ckk99:
- Mobile Banking — Bangladesh's most popular mobile banking
- Nagad — Mobile financial service by the Postal Department
- Rocket — Mobile banking service by Dutch-Bangla Bank
- Bank Transfer — Via selected commercial banks
Deposit Terms
- Deposits must be made from a payment account registered in your own name.
- Deposits from third-party payment accounts are strictly prohibited.
- The minimum deposit amount is set separately for each payment method.
- Deposits are generally credited to your account within a few minutes.
Ckk99 will never ask for your bank or mobile banking password. If anyone requests this information, it is fraudulent activity — report it to support immediately.
05 Withdrawal Policy
The following conditions apply to withdrawals from ckk99:
- Withdrawals can only be made from accounts that have completed KYC verification.
- Withdrawal requests are typically processed within 24 hours.
- Withdrawals can only be made via the same payment method used for the original deposit.
- Wagering requirements must be met before withdrawing bonus winnings.
- Ckk99 may temporarily suspend the withdrawal process if suspicious activity is detected.
Please note: Before making a withdrawal, ensure your profile details are accurate and KYC verification is complete. This will help speed up the withdrawal process.
06 Bonuses & Promotions
Ckk99 regularly offers various bonuses and promotions. Each bonus comes with specific terms that must be read before claiming.
General Bonus Terms
- The welcome bonus is for new members only and can be claimed once.
- The wagering requirements for each bonus are specified individually.
- Wagers placed on games not eligible for a specific bonus will not count toward wagering requirements.
- Wagering must be completed within a specified period after the bonus is claimed.
- Multiple bonuses may not be used at the same time unless explicitly stated.
- If bonus abuse is confirmed, the bonus and any associated winnings will be voided.
VIP Program
Ckk99 VIP members enjoy exclusive benefits, higher withdrawal limits, and special bonuses. VIP status is determined based on gaming activity, and ckk99 reserves the right to adjust VIP status at any time.
07 Gaming Rules
The following rules are mandatory when playing games at ckk99:
- All games are operated using RNG (Random Number Generator) technology certified by internationally recognized regulatory bodies.
- Game outcomes are entirely random and cannot be manipulated in any way.
- In the event of a technical issue during a game, the relevant game round may be voided.
- Bets cannot be changed or cancelled once placed.
- In Live Casino, the dealer's decision is final.
Ckk99 works with its game providers to conduct regular fairness audits. If you have a concern about a game outcome, contact the support team and they will carry out a full investigation.
08 Prohibited Activities
The following activities are strictly prohibited on the ckk99 platform:
- Creating multiple accounts under the same person.
- Registering using another person's identity.
- Abusing bonus or promotion offers.
- Attempting to hack or manipulate the gaming system.
- Money laundering or any illegal financial activity.
- Harassing other users on the platform.
- Playing games using automated bots or software.
Consequence: Involvement in any of the above activities will result in permanent account closure, possible forfeiture of funds, and legal action where necessary.
09 Account Closure and Suspension
Ckk99 may temporarily or permanently close an account under the following circumstances:
- Violation of the terms and conditions.
- Registering with false information.
- If KYC verification fails.
- Evidence of suspicious financial activity.
- At the user's own request (self-exclusion).
Self-Closure
As part of our Responsible Gaming commitment, you can request a temporary or permanent account closure at any time. Simply contact our support team to proceed.
10 Responsible Gaming
Ckk99 believes gaming should be a form of entertainment, not a source of problems. That is why responsible gaming is our top priority.
Our Responsible Gaming Tools
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Session Limit: Set a limit on how long you play in a single session.
- Cooling-Off Period: Temporarily suspend your account for a set period.
- Self-Exclusion: For extended breaks, you can have your account fully suspended.
Gaming addiction is a serious issue. If you feel that gaming is having a negative impact on your life, please visit our responsible gaming page and reach out to the support team.
11 Privacy Policy
Ckk99 treats the protection of users' personal data as its highest priority. Full details on how your information is collected, stored, and used can be found in our privacy policy.
- Your personal information is never sold to third parties.
- Your information is used solely for service delivery and legal compliance.
- All data is secured through SSL encryption.
- You may request to update or delete your information at any time.
For more details, visit our Privacy Policy Read the page.
12 Dispute Resolution
In the event of a dispute between ckk99 and a user, the following process will apply:
- First, notify our support team via 24/7 live chat or email.
- The support team will provide an initial response within 48 hours.
- Complex disputes will be fully investigated within 7 business days.
- If both parties cannot reach a resolution, a neutral mediator will be brought in.
Contact: For any complaints or issues, reach us at
[email protected] — we're always here to help.
13 Terms Amendment Policy
Ckk99 reserves the right to update or modify these terms and conditions at any time. When changes are made:
- A notice will be posted on the platform before any major changes.
- The date and details of any changes will be clearly stated.
- Continued use of the platform after any changes constitutes acceptance of the updated terms.
- The date of the latest update will always be displayed at the top of this page.
We recommend checking this terms and conditions page regularly so you are always up to date with the latest changes.
General FAQ
No, registering an account on ckk99 is completely free. Just sign up with accurate details, make a deposit, and start playing. There are no hidden charges for registration.
Yes, each bonus comes with specific wagering requirements. Typically, you need to wager 5–30 times the bonus amount before making a withdrawal. The terms for each bonus are listed separately on the promotions page.
Withdrawal requests are typically processed within 24 hours. If your KYC verification is complete and there are no issues, you may receive your funds within a few hours. During peak times, processing may take slightly longer.
No, each person is allowed only one account. Creating multiple accounts is a direct violation of ckk99's terms and conditions. If this occurs, all associated accounts will be closed and any funds held may be forfeited.
Before any major changes, ckk99 will post a notice on the platform and may notify you via your registered phone number or email. The date of the latest update is always displayed at the top of this page. We recommend checking it regularly.
ckk99 provides 24/7 support. Instant assistance is available via live chat. You can also reach us at
[email protected] — emails are typically answered within 24 hours.